Admin/Clerical – Correspondence Processor

Integrated Resources, Inc
April 6, 2021
San Antonio, TX
Job Type


Job Title: Admin/Clerical - Correspondence Processor
Location: San Antonio TX 
Job ID: 16853-1
Duration: 6 Months               
Job Summary
*** Services (HCS) works with members, providers and multidisciplinary team members to assess,
facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and
long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired
outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of

Provides clerical, data entry and/or telephone support for the Utilization Management team.
Manages the workflow for responses to incoming authorization requests and correspondence from Client members and
providers, collaborating with team members to provide timely replies.
Generates, processes, tracks and stores authorization requests and correspondence related to Care Access and
Monitoring approvals and denials and other integrated Client programs including Behavioral Health and Long Term Care.
Enters member demographic data and provider information updates into appropriate

Required Education-
HS Diploma or GED

Required Experience
Min. 1 year experience in an administrative support role in healthcare.

Preferred Education
Associate degree

Preferred Experience- 
3+ years' experience in an administrative support

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