Bar Manager

Published
May 6, 2022
Location
San Antonio, TX
Job Type

Description

Sternewirth Bar Manager

Hotel Emma is seeking passionate, service driven candidates for the position of Bar Manager for our Sternewirth Bar.

Job Description:

Provides leadership and direction to the bar staff to ensure an extraordinary experience for the guest. Implements and maintains a service and management philosophy which serves as a guide to retrospective staff. Train, coach and counsel employees on menu knowledge and guest service and encourage personal and professional growth. Assist in the maintenance of the outlet area and equipment.

Primary Responsibilities:

    -Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

    -Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

    -Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

    -Maintain positive guest relations at all times.

    -Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

    -Diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism.

    -Maintain safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.

    -Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.

    -Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.

    -Maintain complete knowledge of designated glassware and garnishes for each drink.

    -Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

    -Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet.

    -Controls costs by reviewing portion control and quantities of preparation & minimizing waste

    -Maintain inventories, place orders and communicate regularly with vendors

    -Lead and participate in the ongoing training programs to ensure consistent execution of service standards and menu knowledge of the staff.

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