Claims Release Train Engineer/Agile Practitioner 3 – UHC M&R IS – Horsham, PA or Telecommute

UnitedHealth Group
Published
September 23, 2022
Location
San Antonio, TX
Category
Job Type

Description

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) 

The Claims Release Train Engineer (RTE) is a servant leader and coach for the Agile Release Train (ART). The RTE’s major responsibilities are to facilitate the ART events and processes and assist the teams in delivering value. RTEs communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement.

The ideal candidate will be flexible in adapting to meet our changing needs and evolving maturity.  Key traits include Agile mindset, servant leadership, integrity, effective facilitator, strong negotiator, excellent communicator, teacher, mentor, critical thinker, and lifelong learner.  To be successful, you will need a broad understanding of Agile, product development, and subject matter expertise associated with the Health industry. Your background should include project management or comparable experience that has honed your organizational, time, budgeting, and scheduling management skills.  Deep knowledge and experience in the SAFe Framework and Agile metrics (e.g., cycle time, predictability) are a must.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities: 

The RTE is responsible for the following items for our Claims release train process and culture:

  • Manage and optimize the flow of value through the Agile Release Train (ART) using various tools, such as the Program Kanban and other information radiators
  • Establish and communicate the annual calendars for Iterations and Program Increments (PIs)
  • Facilitate PI Planning readiness by fostering a Continuous Exploration process that drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-PI Planning events
  • Facilitate the PI planning event
  • Summarize Team PI Objectives into Program PI Objectives and publish them for visibility and transparency
  • Assist in tracking the execution of features and capabilities
  • Facilitate periodic synchronization events, including the ART sync
  • Assist with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics, where necessary
  • Coach leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets
  • Help manage risks and dependencies
  • Escalate and track impediments
  • Provide input on resourcing to address critical bottlenecks
  • Encourage collaboration between teams and System and Solution Architects/Engineering
  • Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment
  • Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline
  • Help drive the Lean User Experience (UX) innovation cycle
  • Work with the PMO on program execution and operational excellence
  • Understand and operate within Lean Budgets and ensure adherence to Guardrails
  • Facilitate System Demos (integrated view of new Features for the most recent Iteration delivered by all the teams in the ART)
  • Drive relentless improvement via Inspect and Adapt workshops; assess the agility level of the ART and help them improve
  • Foster Communities of Practice and the use of engineering and Built-In Quality practices

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

  • Bachelor's degree or related field or comparable work experience
  • 4+ years progressive work-related experience with demonstrated proficiency in multiple disciplines / technologies / processes related to the position as well as 2+ years managing teams and / or significant complex projects
  • 1+ years proven, prior experience as Release Train Engineer for long lived value streams and Products
  • 1+ years proficiency using CA Agile Central (Rally) or like tool
  • Demonstrated Release Train Engineer experience in organizing, planning and executing large-scale projects from conception through implementation. Experience coordinating multiple teams in a technology environment
  • Demonstrated effective verbal and written communication skills for the purpose of providing and explaining technical and project related information to clients, vendors, senior management and staff
  • Ability to easily build new relationships and proactively establish a variety of contacts across the organization
  • Demonstrated excellence with practices including resilience and resourcefulness, effective communications, facilitating execution plans, using performance measures, and managing team boundaries
  • Broad range of program management and leadership skills required
  • Certifications including Certified Scrum Master (CSM) certification or equivalent and SAFe Program Consultant (SPC4) certification or equivalent
  • Extensive knowledge and experience with product release life cycle
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Bachelor's degree in Computer Science
  • Advanced degree
  • Certifications including Certified Scrum Professional (CSP) certification or equivalent, SAFe Certified Release Train Engineer certification or equivalent, ICAgile Professional Certification in Agile Team Facilitation (ICP-AFT) or equivalent, and Project Management Institute – Agile Certified Professional or equivalent
  • Proven expertise and ability to develop processes and procedures which will enhance the ART’s overall efficiency
  • Health insurance industry experience

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment 

Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm) 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. 

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado/Connecticut/Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

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