Customer Service Representative

PLS Financial Services Inc.
September 30, 2021
San Antonio, TX
Job Type


Position Overview:

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.  They are the “face" of PLS.  As such, they are accountable for delivering superior customer service.  They also sell company products and services.  The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. 


Being a CSR at PLS means:

  • Providing outstanding customer service to ensure repeat business
  • Promoting our products and services to current and potential customers
  • Ensuring all transactions are completed in compliance with federal, state, and local regulations
  • Following company policies and procedures
  • Maintaining a balanced cash drawer
  • Completing all transactions accurately, including cash handling
  • Using multiple computer applications to access information and process transactions
  • Resolving customer complaints or referring complaints to the Store Manager for resolution
  • Maintaining a safe, organized, and clean environment
  • Performing other duties as instructed by management
Drop files here browse files ...

Related Jobs

October 17, 2021
October 17, 2021
October 15, 2021
Customer Service Representative   San Antonio, TX new
October 14, 2021
Customer Service Representative   San Antonio, TX new
October 13, 2021