Job Functions, Duties, Responsibilities and Position Qualifications:
Position: Data Entry Clerk
Position Summary: Data Entry Clerks are responsible for entering patient, client, billing and test information into the Laboratory Information System. Information is either typed and 10-keyed into the system or accepted through electronic interfaces established with CPL clients. Accuracy in this process is critical as it is the fundamental process upon which all laboratory operations are based (testing, reporting, billing, etc….) Due to the exposure of confidential information and to the potential of violating federal law, a thorough understanding of and adherence to CPL policies and procedures and compliance regulations are essential.
- Utilizes job knowledge, judgment and problem solving skills to ensure quality of work.
- Accurately enters all required information presented on CPL or client specific requisitions into the laboratory information system.
- Understands and recognizes laboratory information system alerts and flags and takes the appropriate actions.
- Recognizes when information presented on requisitions is unclear and ambiguous and knows and follows corrective actions to be taken.
- Participates in departmental quality assurance practices.
- May act as a resource to others who require assistance/training.
- Follows all departmental policies and procedures related to data entry
- Recognizes personal limitations and seeks guidance from supervisors or managers when needed.
- Effectively utilizes departmental resources
- Demonstrates efficiency by performing procedures rapidly and with accuracy. Manages time appropriately. Strives to meet departmental goals for daily completion time.
- Utilizes appropriate supplies with minimal waste.
- Utilizes unstructured time constructively.
- Utilizes personal and professional skills to promote successful relationships with management, coworkers and clients.
- Maintains and supports a service oriented relationship with customers and co-workers
- Respects and maintains the confidentiality of information relative to clients and patients.
- Strives to maintain a positive and harmonious work environment.
- Follows all company policies and procedures, for example, but not limited to safety, attendance and confidentiality.
- Enthusiastically performs miscellaneous duties with completion in a designated time frame.
Scope: Integral component of the quality of laboratory services by providing accurate information upon which multiple processes are based. Primarily performs data entry into the laboratory information system mainframe, requiring basic computer skills such as keyboards, CRTs and printers. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Effectively communicates via written, verbal, face-to-face, telephone and computer methods with managers, coworkers and to a lesser degree, clients. Ability to work as a team member in a production environment.
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Minimum – High School Diploma or GED
Preferred – Medical Assistant/Medical Terminology Training
Experience: Data entry experience in a production environment, preferably in a laboratory/health care setting, but not required.
Skills: Minimum – Typing skill of a minimum of 60 wpm; proficiency with 10 key
Reporting Relationship: Reports to supervisor.
Physical Demands: Requires the ability to sit for extended period of times at a data entry station using keyboards, CRTs and other peripheral laboratory equipment. Requires the ability to shift points of vision and focus from documents to CRTs. Requires the ability to sit in and employ ergonomic positions and techniques to avoid repetitive motion or stress injuries. May require some pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist.
Environmental Demands: Works in temperature controlled environment with constant exposure to biological and chemical hazards. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and crisis situations.
Scheduled Weekly Hours:
2nd Shift (United States of America)
Clinical Pathology Laboratories, Inc.
Sonic Healthcare USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.