DataRAP Administrative Assistant – San Antonio, TX

UnitedHealth Group
November 4, 2020
San Antonio, TX
Job Type


Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

Provides a wide variety of clerical support to the DataRAP® departments and/or managers.  Serves as a liaison for all internal and external inquiries related to the assigned department. The Team Associate will effectively support the successful implementation and execution of DataRAP® programs and processes. Team Associate will provide support to the nursing staff, coding analysts, and managers to ensure applicable program processes and operational responsibilities are met; to include DataRAP® processes with internal and external departments to ensure optimal customer service.

Primary Responsibilities: 

  • Receive and respond to incoming inquiries from all communication venues: (e.g. DataRAP® Hotline, DataRAP® QRA mailbox, Splitter application / DataRAP® Medical Record fax, and etc.)
  • Responsible for assistance in annual scanning and chart review process.
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing
  • Responsible for maintaining the provider administration tool and member reconciliation tool
  • Responsible for data entry from datamining spreadsheets
  • Responsible for daily reporting for all aspects of DataRAP® department
  • Responsible for user acceptance testing for multiple applications related to DataRAP® processes
  • Provide excellent customer service by serving as a resource to all internal and external customers
  • Attend required meetings and participates in special committees as needed
  • Responsible for providing clerical support to the DataRAP® Clinical Coding Nurses, Medical Coding Analyst and to the providers participating in the DataRAP® process
  • Responsible for compiling and maintaining data used by the managers to make clinical team assignments
  • Responsible for administrative aspects of IRR process and maintain confidentiality
  • Responsible for reconciling vendor invoicing
  • Perform all other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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