Director of Information Technology

Benchmark Hospitality
Published
January 2, 2022
Location
San Antonio, TX
Category
Job Type

Description

Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed.  Come be a part of our “Be the Difference” culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn’t love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details

Wood beams, a roaring stone fireplace in the lobby, and soaring Texas views all come together in La Cantera Resort & Spa. Inspired by world-famous King Ranch in South Texas, the lobby décor is a nod to the ranch’s “Big House.” Rustic furnishings, warm colors, and the spirit of hospitality all harken to the legacy of the “Big House.”

One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts.

At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, to two championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.

These San Antonio accommodations embrace the intimacy of a boutique resort while still nodding to their Texas setting. Spacious living areas, cozy beds, and thoughtful amenities set these rooms apart from other San Antonio Hill Country suites. Each of these San Antonio suites and rooms encourages rest and relaxation so guests leave feeling renewed.

La Cantera is considered one of the top places to stay in The Hill Country. While there are many places to stay in San Antonio, La Cantera doesn’t just stand for great vacations. It stands for better living. Whether guests seek a romantic getaway in San Antonio or a family adventure, La Cantera offers engaging resort experiences for both.

What you will have an opportunity to do:

The Director of IT will be responsible for the design and operations of the technological infrastructure of the company, making sure that all of the technical needs of the organization are met.  The Director will be responsible for all aspects of information technology, including establishing IT procedures, standards, and guidelines. S/he will strive to provide exceptional service to both internal and external guests at all times and will be responsible for exemplifying the La Cantera Resort & Spa culture.

Essential Job Functions:

  • Oversight of technological systems, planning, implementation and maintenance of IT systems and processes

  • Ensures technology systems and controls are in place to comply with corporate policy and PCI standards

  • Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss

  • Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure

  • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs

  • Develop, manage, and track the IT department's annual budget

  • Oversees security of systems, networks, and enterprise information

  • Facilitates IT security audits or investigations

  • Develops and maintains relationships with external IT vendors and service providers

  • Coordinates multisite IT systems via enterprise resource planning (ERP)

  • Position may require after hours coverage to include late nights and weekends

  • Position requires oversight of the entire Information Technology team

  • Provide direction, guidance, and training to IT staff

  • Performs other related duties as assigned

What are we looking for?

  • Bachelors degree in Computer Science or equivalent required; masters degree or MBA preferred

  • At least 5 years of experience managing an IT department

  • Prior experience working in a Resort or Hotel setting is preferred

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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