Entry Level Customer Account Advisor

D&S Recruiting LLC
Published
September 7, 2020
Location
San Antonio, TX
Category
Job Type

Description

We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

Skills for Success:

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all  team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

+ Attainment and upkeep of customers' accounts including maintaining updated customer information in our computer system and documenting all customer payment appointments.

+ Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals

+ Assist with merchandise returns and guest deliveries as directed by management

+ Assist the Sales Team as needed

+ Any reasonable duties requested by management

Requirements

+ Ability to work schedule of hours varying from 8 am to 9 pm

+ Two years of retail/customer service experience preferred

+ High School diploma or equivalent preferred

+ Excellent interpersonal and communication skills

+ Proper telephone etiquette

+ Maintain a professional appearance

+ Proficient computer skills

Rewards

Team members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation and a comprehensive benefits package, which includes:

+ Paid time off including vacation days, sick days and holidays

+ Medical, dental & vision insurance

+ Maternity and Paternity Leave

+ 401(k) plan with company match

+ Flexible spending accounts

+ Life insurance

+ Disability benefits

No experience necessary, full training provided. Hiring Immediately!

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