The Government and Public Affairs Manager, under the direction of the Public Affairs Officer, is an intergovernmental relations position that coordinates and promotes effective relationships between the organization and local, state and federal governmental agencies, elected and appointed officials.
The ideal candidate will build and maintain strong networks among government agencies (e.g. San Antonio City Council, Texas State Legislature, U.S. Congress), systematically analyze emerging legislation, policies and positions of relevance, and brief leadership accordingly. The candidate systematically and proactively apprises key government officials on key organizational policies, strategies, operations, other initiatives, and identifies new areas for collaboration and dialogue between the organization and counterparts. The candidate will build and maintain successful working relationships with residents, department staff, community groups, elected and appointed officials, business leaders, and members of the public.
Examples of Duties
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require presence in the workplace on a regular basis and regular attendance must be maintained.
- Lead strategic engagements with elected and appointed officials, government agencies, legislative staff, community groups, business leaders through a solid understanding of the structures and processes of the local, state, and federal governments to ensure the organization's interests are represented during the legislative and policy process.
- Oversees the tracking of legislation and government policies and requests including constituent concerns, with the ability to think strategically, rapidly analyze and integrate information from diverse sources into conclusions, policy recommendations and strategy implementation.
- Leads the coordination and execution of organizational events, programs and activities with elected officials and staff, and manages department staff in the advancement of projects through local, state and federal contacts and agencies.
- Manages and plans various community programs and strategies to build trusting relationships with the larger community according to the organization's strategic goals.
- Manages sponsorship and exhibit opportunities including tracking engagements associated with the state and national legislative meetings,visits, and conferences.
- Builds working relationships with other housing authorities, community partners and non-profits to advance similar missions.
- Assists the Assistant Director of Communications and Public Affairs as needed in the coordination of day-to-day operations and special projects and initiatives.
- Represent the organization at meetings, seminars and forums.
- Assist with other department responsibilities including internal and external communications
- Other duties as assigned.
This position requires the incumbent to exhibit the following behavioral skills:
Leadership : Provides direction to people and/or projects by clearly and effectively setting course of action for the department, staff, and tasks; manages the planning, execution, and achievement of department goals by providing regular communication to staff and stakeholders.
Commitment : Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.
Customer Service : Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers.
Effective Communication : Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys an understanding of, the comments and questions of others; and listens effectively. Demonstrates the ability to develop audiovisual presentations to both internal and external audiences.
Responsiveness and Accountability : Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; and does fair share of work. Complies with procedures and understands the importance of maintaining and managing confidential and proprietary information.
Teamwork : Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events.
Continuous Improvement and Innovation : Seeks the continuous improvement of technological business processes and services; explores out-of-the-box methods and is open to experimenting with new ideas; uses data, knowledge, and strategic decision-making to generate new and innovative solutions.
Education, Experience, and Skills:
- Bachelor's degree in political science, public policy, public administration, business administration, or a related field
- At least four (4) years of experience working with city government or state legislature or Congress.
- Knowledge of State and Federal government organization and legislative processes, including budget and appropriations processes.
- Knowledge of bill enactment process and bill tracking systems.
- Strong analytical skills
- Must have the ability to learn and use cloud applications such as Google GSuite applications to include but not limited to: Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets and Slides. Understanding document sharing and collaboration in the cloud. Experience and proficiency with Microsoft Office 365, cloud accessible applications to include but not limited to: One drive, Outlook, Word, Excel and Powerpoint or MAC or PC desktop equivalent is acceptable.
- Successful completion of a criminal history background check, education, and work history verification, and drug screening test.
- One (1) year of experience working in the public housing industry.
- Proficiency in The Associated Press Stylebook and Briefing on Media Law
- Spanish language fluency (reading, writing, speaking).
- Preferred: Ability to learn cloud technologies such as LucidChart for diagram , workflow and chart drawing. Experience with Vizio or equivalent is acceptable. Basic understanding of Virtual Private Network (VPN) access to connect to internal business systems.
License and Certifications:
- Texas Class "C" driver's license at time of placement and be insurable by the Housing Authority's liability and fleet insurance carrier.
- Must have the ability to earn certifications as required by assigned tasks.
To perform this job successfully, the employee should have:
- Knowledge of housing programs.
- Knowledge of pertinent federal, state, and local laws, ordinances, statutes, and regulations.
- Skill in operating a personal computer and utilizing various types of software including Google Suite applications.
- Ability to conduct research.
- Ability to identify and respond to issues, concerns and needs.
- Ability to communicate clearly and effectively, both verbally and in writing.
- Ability to prepare and present clear and concise reports.
- Ability to establish and maintain effective working relationships with SAHA staff and officials, other government officials, community groups and the general public.
- Ability to use independent judgment and to manage and impart information to a range of internal and external organizations and constituencies.
- Ability to research legislative history and the status of pending legislation and to analyze pending and enacted legislation.
- Ability to foster a cooperative work environment.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Effective written and oral communication skills.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Occasional lifting/carrying of 25 pounds
- Visual acuity, speech and hearing
- Hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment.
- Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.
The noise level in the work environment is usually moderate
High level of interaction with external/internal clients
May be required to work at different properties or sites for interim periods to support business needs
Subject to environmental elements when conducting visits to various sites or participating in outside events.
In compliance with the Americans with Disabilities Act, the San Antonio Housing Authority will make reasonable accommodation to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities, if it would not impose an "undue hardship" on the operation of the employer's business.
As a public agency, SAHA is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of our co-workers, clients, partners, vendors and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice.