Help Desk Analyst

Robert Half
Published
January 4, 2022
Location
San Antonio, TX
Category
Job Type

Description

Ref ID: 04080-0012081427

Classification: Help Desk Analyst

Compensation: $17.00 to $19.00 hourly

If you're looking for your next employment opportunity, contact Robert Half to find out more about becoming a Help Desk Analyst in an innovative and fast-paced work environment. You'll love this job if you are a creative with a talent for solving both routine and unique problems. Help support field users with a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the San Antonio, Texas area and is a long-term contract / temporary opportunity.

How you will make an impact

- Offer IT support for operating systems, productivity software, and a variety of other applications used internally

- Resolve technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues

- Pinpoint recurring technical issues and present solutions to address the root of the problems

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