Help Desk Analyst I

Robert Half Technology
Published
August 13, 2019
Location
San Antonio, TX
Category
Job Type

Description

Ref ID: 04080-0010758936

Classification: Help Desk Analyst I

Compensation: $15.00 to $18.00 hourly

Candidates who excel at coming up with creative solutions to technical issues will be a great fit for this position. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this may be the Help Desk Analyst position for you. Located in San Antonio, Texas, the Help Desk Analyst opportunity is a long term temporary-to-fulltime role. Key responsibilities - Provide IT support for operating systems, productivity software, and a variety of other applications used internally - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems - Reply and follow up on technical help tickets submitted via phone, email, and walk-ups - Independently investigate and implement solutions to technical issues

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