Human Resources Coordinator

Teleperformance
Published
September 26, 2020
Location
Atlanta, GA
Category
Job Type

Description

Purpose of Position

This is an entry level HR position. The HR Coordinator serves as a liaison between Corporate Human Resources and the Contact Center, assisting in a variety of personnel issues, and manages the employee life cycle.

Primary Duties, Responsibilities and Requirements

• Serve as employee advocate in Call Center
• Communicate and work closely with other Contact Center departments

• Review and validate all new hire paperwork

• Activate new hires in Call Center Management System
• Create and maintain ‘Active’ and ‘Termed’ personnel files

• Coordinate and manage unemployment hearings

• Facilitate the processing of Leave of Absence requests

• Assist with Workers Compensation reporting and investigations

• Administer company group health insurance plans

• Assist in administration of 401(k) benefit plan

• Assist Corporate Human Resources and Contact Center Management with various tasks

• Facilitate employee roundtable/one-on-ones as needed

• Administer and enforce Company policies and procedures

• Conduct employee exit interviews

• Create and administer morale-building employee recognition programs

• Oversee site civic activities

• Perform other related duties as required

• Interpret and ensure self and subordinates are in compliance with Company/client specific policies, procedures and initiatives, and all laws

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