Human Resources Coordinator: Service Delivery Operations

October 17, 2019
Leon Valley, TX
Job Type


Experis, a division of ManpowerGroup, is in search for an HR Assistant - Service Delivery for a contract to hire opportunity in San Antonio, TX!


The Service Delivery Ops Analyst role is a Human Resources operational role that works within a shared service environment. The role is not project based, but part of our clients HR Service Delivery Center.

Role Responsibilities

  • New joiner offer-letter generation/audit offer packets for new joiners
  • Initiate/adjudicate backgrounds for new joiners
  • Validate transcripts for new joiners
  • Assist with filing electronic offer documents in employees personnel file.
  • Assess and resolve non-standard and standard issues or problems.
  • Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to Lead as appropriate.
  • Responding to HR related questions from employees via multiple ticketing systems and shared mailboxes.
  • Follow established policies, procedures and methods.
  • Collaborate with multiple internal and external parties with professionalism.
  • Ability to handle sensitive and confidential information
  • Propensity for technology

Required Skills

  • MS Office 365 (Outlook, OneNote, Skype, Word)
  • Working knowledge of SharePoint
  • SAP

Preferred Skills

  • 1 year of experience using Microsoft Excel
  • 6 months experience using Taleo
  • 6 months experience using ServiceNow

Education Level: Bachelors degree or 1 year of related work experience

Sound like a fit? Please send your updated resume to [Click Here to Email Your Resumé] for immediate consideration!

Experis is an Equal Opportunity Employer (EOE/AA)

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