Inspection Center Associate General Manager- San Antonio, TX

September 18, 2022
San Antonio, TX
Job Type


Inspection Center Associate General Manager

About Carvana

At Carvana, we sell cars but we aren’t car salesmen.  Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition,  we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

About the team and position

The Associate General Manager is responsible for the overall performance of 3 or more reconditioning lines. This person leads up to 125 associates in a lean manufacturing environment. The Associate General Manager maintains a culture of continuous improvement and high associate engagement while ensuring that production lines meet quality, efficiency, and cost objectives.

We’re looking for driven and committed individuals who will develop their skills to assume leadership roles within our new and exisiting Inspection Center locations across the US. Ideal candidates for this position will be interested in pursuing a career in a fast-paced production environment and demonstrate strong leadership capability.

What you’ll be doing

Production Management 

  • Plan production for a full working shift or multiple reconditioning lines within the inspection Center (IC)
  • Manage reconditioning line capacity to meet current and future demands
  • Participate in weekly performance reviews of each area and report online performance
  • Identify problems impacting a specific line or overall IC performance
  • Prioritize problems, allocate resources, and resolve issues
  • Ensure operating standards are upheld
  • Monitor and maintain compliance with all health, safety and loss prevention guidelines

People Management

  • Participate in the recruiting and hiring process
  • Develop a pipeline of associates to fill future openings
  • Maintain a bench of candidates for each leadership position
  • Provide progression-path training and certification processes
  • Provide competency-based feedback and ensure managers and team leads throughout the IC are also providing appropriate feedback
  • Mentor Reconditioning Managers


  • Lead planning and provide input to the overall strategy and management of the location
  • Create positive relationships across the facility and the organization
  • Model effective teamwork and encourage collaboration at all levels of the organization
  • Provide leadership on the shop floor and communicate constantly with area managers and leads
  • Positively challenge and engage the team to improve quality and efficiency
  • Live the Carvana values

Continuous Improvement

  • Champion continuous improvement, allocate resources judiciously and hold the team accountable for results
  • Participate in and lead continuous improvement efforts
  • Train and mentor Reconditioning Managers on problem-solving
  • Other duties as assigned

What you should have

  • Minimum of 8 years of management experience either in an automotive or lean manufacturing environment
  • Experience leading a team of over 50 associates and a track record of developing employees
  • Proven ability to meet deadlines and expected operating metrics
  • Ability to work a flexible work schedule
  • Excellent communication skills
  • Ability to develop strong teams and achieve results
  • Strong analytical and decision-making abilities
  • Proficient computer skills

What we’ll offer in return

  • Full-Time Position with a competitive salary
  • Medical, Dental, and Vision benefits
  • 401K with company match
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
  • A great wellness program to keep you healthy and happy, both physically and mentally
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
  • A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

  • Must be able to read, write, speak and understand English
  • Must be at least 18 years of age
  • Must have a valid driver's license 
  • A clean driving record with no more than two moving violations or DUI’s in the last three years
  • The physical environment requires the employee to work both inside and outside, potentially in hot/cold temperatures or severe weather
  • Will be required to use protective equipment to prevent exposure to hazardous materials
  • May be requested to work non-standard hours and/or weekends for special programs and events
  • Lift up to 40 pounds frequently
  • Walk up to three miles each day
  • Stand for multiple hours

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

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