Learning Systems Administrator – San Antonio, TX or Telecommute Considered

UnitedHealth Group
Published
November 2, 2020
Location
San Antonio, TX
Category
Job Type

Description

Do you have compassion and a
passion to help others? Transforming healthcare and millions of lives as a
result starts with the values you embrace and the passion you bring to achieve
your life’s best work. (sm)

The Sr. Applications
Developer (LMS) supports business solutions by creating new and modifying
existing software applications such as the Learning Management System (LMS),
Learning Content Management System (CMS), and basic SharePoint. Primary
contributor in designing, coding, testing, debugging, documenting and
supporting the applications consistent with established specifications and
business requirements to deliver business value.

Provides technical and functional support
to the day-to-day and ongoing operation, maintenance, usage, analysis and
administration of Learning Management System (LMS), Learning Content Management
System (CMS), and basic SharePoint.

You’ll enjoy the flexibility to
telecommute* from anywhere within the U.S. as you take on some tough
challenges.

 
Primary Responsibilities:
  • Deploy and Maintain Applications/Systems
    • Gathers/reviews business requirements
    • Demonstrates understanding of applicable business
      processes and how they add value to the business
    • Demonstrates understanding of application
      architecture (e.g., DB2, CICS) and how business logic integrates with it
    • Evaluates and drives new project development
    • Adheres to applicable enterprise development
      methodologies and processes (e.g., UDP, RSA, ADR, EPMO processes)
    • Anticipates future business models/needs and ensures
      inclusion in business requirements
    • Ensures that business requirements are clearly and
      comprehensively documented and understood, and properly implemented (including
      integration with IT and business partners)
    • Ensures that non-functional business requirements are
      clearly defined (e.g., SLAs, performance requirements, performance guarantees)
    • Assures the efficient and effective operation of the
      learning management system to meet clients’ needs.
    • Creates/publishes/archives online courses, add/delete
      accounts, set/adjust/maintain system parameters, add/delete resources, etc.
    • Design and develop custom reports for clients
    • Evaluates security requirements obtained from
      business partners (e.g., functional and technical access)
    • Evaluates control requirements obtained from business
      partners (e.g., batch controls)
    • Responds to customer questions, publishing
      courseware, assisting instructional designers with technical issues, etc.
    • Updates database with current associate data.
    • Maintains the integrity of associate records.
    • Understands and articulates system requirements and
      constraints.
    • Identifies the databases and integration points.
    • Assures the efficient and effective operation of the
      organizational Learning Management System to meet clients’ needs.
    • Create/publish/archive online courses, add/delete
      accounts, set/adjust/maintain system parameters, add/delete resources, etc.
    • Design and develop custom reports for clients.
    • Address technical issues and other system issues from
      identification through resolution.
    • Establish/maintain links to other online systems
      (e.g., vendor hosted courseware, synchronous distance-learning applications).
    • Complete daily tasks such as developing and sending
      status reports, responding to customer questions, publishing courseware,
      assisting instructional designers with technical issues, etc.
  • Analyze Application/System Designs
    • Reviews and fully understands application/system
      designs
    • Anticipates design scalability and ensures inclusion
      in application/system designs
    • Ensures that application/system designs are clearly
      and comprehensively documented, understood and traceable back to business
      requirements (e.g., requirements traceability matrix)
    • Performs and participates in all required design
      reviews (e.g., peer reviews, business/partner reviews)
  • Design/Define Technical Specifications/Design
    Documents
    • Develops technical
      specifications/design documents as defined in application/system designs
    • Ensures compliance with
      application code standards (e.g., COBOL, DB2)
    • Ensures scaling capability
    • Ensures that technical
      specifications/design documents are clearly and comprehensively documented,
      understood and traceable to the application/system design (e.g., traceability
      matrix)
    • Demonstrates understanding
      of applicable data models and enterprise data standards
    • Works with database teams to
      evaluate and establish applicable database technical requirements
    • Identifies applicable Design
      Patterns for use in technical specifications/design documents
    • Accounts for applicable
      security requirements in technical specifications/design documents
    • Optimizes user
      experience/interface design
    • Ensures technical compliance
      with applicable operating systems
    • Ensures that technical
      specifications/design documents optimize application/systems performance (e.g.,
      use of appropriate keys, indexes)
    • Ensures appropriate
      integration/interface with applicable partner specifications/design documents
  • Develop/Enhance/Integrate Applications and Systems
    • Develops application/system
      code as defined in technical specifications
    • Creates unit test plans,
      executes unit testing and documents results to ensure that code works as
      designed
    • Ensures that application/system
      code is clearly and comprehensively developed and traceable back to technical
      specifications (e.g., traceability matrix)
    • Incorporates scaling
      capability into application/system code as applicable
    • Ensures integration with
      testing groups (e.g., UAT, CTP)
    • Conducts all required
      reviews (e.g., code coverage, code reviews, test plan reviews), as applicable
    • Review and troubleshoot
      potential coding issues
    • Validates technical
      compliance application/system designs
  • Support Testing of Applications/Systems
    • Demonstrates clear
      understanding of how the application may be impacted in all aspects of the
      testing process (e.g., regression testing)
    • Analyzes/fixes defects
      identified in testing (e.g., root cause analysis)
    • Partners with applicable
      groups (e.g., QA) to review and provide feedback on testing scenarios
    • Identifies scenarios that
      may require regression testing, and communicate to appropriate testing groups
      (e.g., QA)
    • Works with Infrastructure
      Services to resolve issues identified in specific testing environments
    • Provides testing
      documentation to applicable groups (e.g., release notes, change requests, use
      cases)
  • Deploy and Maintain Applications/Systems
    • Works with
      configuration/release management to develop release plans that ensure proper applications
      deployment
    • Ensures that the deployment
      process is fully documented and compliant with all operational requirements for
      the application/system
    • Communicates and ensures
      full understanding of application/system changes to applicable groups, in order
      to facilitate ongoing application stability
    • Participates in the
      application deployment process, as needed
    • Provides ongoing expertise
      to operational support groups (e.g., Systems Support) in order to address
      identified application problems/issues, as requested
    • Triages defects identified
      by operational support groups (e.g., Systems Support) for remediation and
      inclusion in future application/system releases
    • Ensures that operational
      documentation is updated to include system maintenance/update changes
    • Ensures that system
      maintenance/updates adhere to security standards
  • Assist with basic SharePoint projects.
  • Perform all other related duties as assigned.

You'll be rewarded and recognized for your
performance in an environment that will challenge you and give you clear
direction on what it takes to succeed in your role as well as provide
development for other roles you may be interested in.

Apply
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