Hiring- 100% Remote- Permanent Licensed Health Insurance Customer Service Agents to start immediately.
Compensation: $18.00 - $21.00
Immediately hiring full time (Direct Placement) customer service / sales minded people that have a passion to assess customers healthcare needs and build a comprehensive plan benefit option.
Handle and carefully respond to all inbound and outbound customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
Appropriately communicate with customers, exercising retention efforts if needed
Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan
Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning