Medical Telephone Appointment Agents

Ivyhill Technologies LLC
September 4, 2020
San Antonio, TX
Job Type


Ivyhill Technologies has an immediate need for Medical Telephone Appointment Agents for its project located in San Antonio, TX. The qualified candidates will provide call center/appointment services for a Military Treatment Facility (MTF) for a government contract operation.

Qualified candidates will have the following:

  • A minimum of a High School Diploma or equivalent.
  • Six months - 1 year of experience in a medical office and a fast-paced call center.
  • Mandatory knowledge of medical terminology as evidenced by a 40-hour educational certificate or at least six (6) months of experience in medical environment.
  • Minimum typing speed of 35 words per minute.
  • Ability to demonstrate excellent customer service skills, a professional demeanor and a sound understanding of general medical ethics and etiquette.
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