Ivyhill Technologies has an immediate need for Medical Telephone Appointment Agents for its project located in San Antonio, TX. The qualified candidates will provide call center/appointment services for a Military Treatment Facility (MTF) for a government contract operation.
Qualified candidates will have the following:
- A minimum of a High School Diploma or equivalent.
- Six months - 1 year of experience in a medical office and a fast-paced call center.
- Mandatory knowledge of medical terminology as evidenced by a 40-hour educational certificate or at least six (6) months of experience in medical environment.
- Minimum typing speed of 35 words per minute.
- Ability to demonstrate excellent customer service skills, a professional demeanor and a sound understanding of general medical ethics and etiquette.