Peer Support Specialist – VWC

Endeavors,TM Inc.
August 29, 2021
San Antonio, TX
Job Type



Support the virtual and in-person delivery of services at the Veteran Wellness Center (VWC) and the Director of Mental Health & Wellness and the Associate Director of Wellness by providing support services for the client that requires assisting them in establishing goals and mechanisms to reach those goals.

Decisions on establishing goals and formal action plans will always be made in conjunction with the client with a wellness approach as the foundation. The peers support specialist will have expert knowledge on how to analyze and review facts in logical order and compare them to past solutions in similar cases or to applicable criteria for support the client’s needs in solving problems.

Support the clients accessing services at the VWC by providing requested information to include but not limited to; wellness assessment, scheduling services, connecting them with providers. The Peer Specialist assists and guides clients toward the identification and achievement of specific goals defined by the client and specified in the Individual Treatment Plan (ITP). This work involves a variety of routine, standardized tasks that will facilitate work to be performed by higher level providers. The peer support specialist will promote community socialization, recovery, self-advocacy, self-help, and development of natural supports.


  • Collaboratively work with the Director of Mental Health & Wellness, Associate Director of Wellness and participate in the multi-disciplinary team approach to client care.

Using a formal goal setting process, the PSS will:

  • Assist clients in articulating personal goals for recovery through the use of one-to-one and group sessions.
  • Assist clients in working with their support teams and/or providers in determining the steps he/she needs to take in order to achieve these goals and self-directed recovery.
  • Assist clients in setting up and sustaining self-help (mutual support) groups, as well as means of locating and joining existing groups.
  • Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist clients in creating their own individual wellness and recovery plans.
  • Independently or with periodic assistance of higher graded treatment team members, utilize and teach problem solving techniques with individuals and groups; discussions will be utilized where clients will share common problems in daily living and methods they have employed to manage and cope with these problems.
  • Use ongoing individual and group sessions to teach clients how to identify and combat negative self-talk and how to identify and overcome fears by providing a forum which allows group members and PS to share their experiences.
  • Support clients’ vocational choices and assist them in choosing a job that matches their strengths, overcoming job-related anxiety by reviewing job applications, and providing interview tips.
  • Assist clients in building social skills in the community that will enhance job acquisition and tenure

Utilizing their recovery experience, the PSS will:

  • Teach and role model the value of every individual’s recovery experience.
  • Assist the client in obtaining decent and affordable housing of his/her choice in the most integrated, independent, and least intrusive or restrictive environment by taking them out to view housing, either driving them or riding with them on public transportation.
  • The PS models effective coping techniques and self-help strategies.
  • Serve as a recovery agent by providing and advocating for any effective recovery-based services that will aid the client in daily living.
  • Assist in obtaining services in the community and that will aid in recovery process.
  • Assist clients in developing empowerment skills and combating stigma through self-advocacy.
  • With assistance from the DMHW, the PSS will work with the clients and other treatment team staff to develop a treatment/recovery plan based on each client’s identified goals.
  • The PSS will maintain a working knowledge of current trends and developments in the mental health field by reading books, journals, and other relevant materials. The PSS will continue to share recovery materials with others at continuing education seminars and other venues to be developed to support recovery-oriented services; and attend continuing education seminars and other in-service training when offered.
  • Maintain and organize files.
  • Perform other duties assigned by the DMHW.
  • Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteran or client first to support our mission to “Empower people to build better lives for themselves, their families and their communities.”
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