Pharmacy Technician Certified Healthcare WellMed San Antonio TX

November 4, 2020
San Antonio, TX
Job Type


Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

The Pharmacy Technician is responsible for processing prescription refill requests in a timely and accurate manner, following the enterprise prescription refill protocol. In addition, the Pharmacy Technician will communicate with patients, physicians and pharmacists with regard to prescription refills as needed, while ensuring a high level of customer service and maximized productivity.

Primary Responsibilities:

  • Receives and responds to prescription requests and inquiries from all communication venues: e.g. phone, Telephone Encounter, department e-mail box or fax.
  • Verifies validity of prescription requests received
  • Prepares and fills prescriptions accurately and efficiently following the standard organization protocol
  • Exhibits excellent customer service skills while providing complete and accurate information to all internal and external customers
  • Compiles and reports data for ongoing key performance indicators and summarizes and presents findings to departmental leadership. Notifies manager of trends observed.
  • Adheres to assigned schedule and quality metrics.
  • Provides clerical and / or administrative support to clinical staff and managers for special studies, projects and reports.
  • Contributes to team effort by accomplishing related tasks as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

 Required Qualifications:
  • Certified Pharmacy Technician (CPhT)
  • Minimum of High School Diploma or GED
  • 3+ years of experience in a retail pharmacy
  • Extensive knowledge of the Medicare Part D, particularly the pharmacy record review, claims, billing and reimbursement rules
  • Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements
  • Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies
  • General writing skills and ability to produce work free from typographical or spelling errors
  • Working knowledge of Microsoft Office, Internet and e-mail
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive VoiceResponse (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
  • You will be asked to perform this role in an office setting or other company location

Preferred Qualifications:

  • Bilingual
  • National Certification
  • PBM Experience
Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 380,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.SM
WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth. 
OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: WellMed, Healthcare, Bilingual, Certified Pharmacy Technician(CPhT), Medicare Part B and Part D coverage, retail pharmacy, San Antonio, NewBraunfels, Seguin, Gonzales, Shiner, Yoakum, Boerne, Floresville, Helotes,Texas, TX

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