Bestica is a trusted provider of solutions in Information Technology and Healthcare sectors to the DoD, Federal and Commercial markets. Our guiding principle and core values help us care for our people and the community; and build a culture of excellence which in turn helps us achieve our organizational objective of exceeding customer’s expectations in each and every project. Headquartered in San Antonio, TX, we were founded in 2005.
Bestica in support of The Department of Defense (DoD) Military Treatment Facilities (MTF) on Joint Base San Antonio (JBSA), Texas, has a requirement for Phlebotomists to support donor blood drives, meet donor quotas set by the Defense Health Agency (DHA), support laboratory specimen collection, basic military trainee (BMT) medical processing, and/or specimen processing and shipping operations. Phlebotomists shall work within the Government provided facility and use Government provided equipment and perform services and support compatible with the medical facility’s operating capacity and equipment.
Place of Performance:
JBSA-Lackland, Fort Sam Houston, JBSA-Randolph.
Phlebotomists shall perform tasks in support of the assigned medical facility to include the following: Shall perform all administrative and technical tasks consistent with blood donor center operations. These tasks include, but are not limited to, donor registration, physical screening, routine and donor phlebotomy and post-donation care.
- Perform component processing/manufacturing and blood product shipments. Maintain supply levels and perform quality control and equipment preventive maintenance and properly document results.
- Shall be able to work independently with attention to detail and full knowledge of all aspects of the daily operations without deviating from established procedures. Comply with safety, policies, procedures, and universal precautions in the work area. Complete training and competency checklists within scheduled timeframes. Shall initiate and complete occurrence reports and root cause analysis for errors, accidents, and procedural deviations of which the Phlebotomists is involved.
- Receive donors and interact with staff in a courteous and professional manner. Explain donor screening and collection procedures to all potential donors and their families, instruct donors on necessary physical requirements, and post donation information.
- Perform all tasks in compliance with local operating instructions, AAAHC and/or Joint Commission on Accreditation of Health Care Organizations (JCAHO), Enterprise Blood Management System - Donor (EBMS-D) Technical Guidance documents, Air Force Blood Program Memorandums (AFBPM), Code of Federal Regulations for the Food and Drug Administration (FDA), American Association of Blood Banks (AABB), Joint Commission (TJC) and College of American Pathologist (CAP) regulations and policies and all other Federal, State, and local laws.
- Ensure whole blood units are collected in the proper amount and pilot tubes are collected to perform necessary donor screening tests. Enter data into EBMS-D.
- Brief and assist donors in the preparation of blood donor record.
- Perform donor deferral check and enter donor demographics into EBMS-D.
- Prepare and label blood collection bags and pilot tubes prior to in-house and mobile blood drives ensuring all materials are unexpired and acceptable for use.
- Obtain complete donor history and make corrections before releasing donors.
- Perform donor eight checks, assess donor temperature, pulse, and blood pressure manually or automated and annotate on blood donor record.
- Perform finger stick to obtain blood sample for hemoglobin and/or hematocrit determination using proper technique.
- Perform donor interview and correctly determine donor eligibility.
- Perform phlebotomy using donor collection bags.
- Provide donors with post donation instructions. Assess donor status before departure and initiate appropriate measures in emergency situations (e.g. donor reactions).
- Weigh, segment and prepare units after collection for component processing.
- Manufacture components. Perform component processing to include preparation of red blood cells, fresh frozen plasma, recovered plasma, liquid plasma, convalescent plasma.
- Assist in the set up and breakdown of mobile blood drives.
- Inspects products for suitability.
- Perform basic organizing, filing, and housekeeping tasks that support the scope of work and that improve efficiency and effectiveness of operations as well as answering phones, filing paperwork, and preparing donor materials.
- When time and mission permits, donor center Phlebotomists may be temporarily assigned to Wilford Hall Ambulatory Surgical Center and Reid Clinic for phlebotomy and medical processing support.
- Shall perform all tasks consistent with basic military trainee medical processing at Reid Clinic, specimen collection area operations and laboratory specimen processing and shipping area operations. These tasks include, but are not limited to, patient registration, age-specific phlebotomy to include pediatric, geriatric, and processing samples for shipping and/or testing.
- Shall perform phlebotomy using standards collection techniques using and vacutainers, syringes, lancets, and/or butterflies as required for collection from patients.
- Shall perform processing to prepare samples for testing and/or shipping.
- Greet patients in a courteous and professional manner. Promote a positive professional image. Explain collection procedures to all patients and/or their families.
- Perform operation of basic instrumentation. Instruments may include but not limited to centrifuges, incubators, point of care testing instruments and scales.