Seasonal Sales Support Specialist (IN STORE)
MINIMUM ONE YEAR EXPERIENCE REQUIRED
Provide consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
PRIMARY JOB DUTIES:
In-Store Pickup & Curbside
Post-Sales Support (e.g. Device Setup, Accessory Install, etc.)
BPK (Bill Payment Kiosk) Support
SECONDARY JOB DUTIES:
General Device Purchases
Refunds, Exchanges, CLNR (Certified Like-New Replacements)
Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features.
Educate and engage customers through product demonstrations.
Customer service and/or sales experience
One or more years of relevant work experience
Excellent interpersonal, verbal skills and attention to detail
Ability to multi-task in a fast paced team environment.