Senior Developer, ServiceNow HR, Remote

January 8, 2022
Atlanta, GA
Job Type


Sr. Developer - ServiceNow HR
100% Remote, Eastern Standard Time Zone preferred.


  • Hiring a Senior ServiceNow Portal and UI developer with strong IT background and HR domain experience. He/she will be responsible for the development and solutioning of HR processes, Service Portal redesign, automation and services supporting global HR programs and services to be delivered globally at scale.


  • Design, develop and implement the solutions with ServiceNow HRSD to build new capabilities to establish HR processes.
  • Design Service Portal leveraging UI Pages, templates, and Widgets to changes to navigation, menus, and layouts.
  • Configuring Service Portal including Subpages, knowledge articles, search results and Case Management.
  • Provides ServiceNow support, including researching, identifying, and resolving complex ServiceNow issues, unexpected results, and process flaws in close coordination with the team.
  • Collaborates with primary vendor(s) and others to provide support for requests such as minor configuration enhancements and break-fix needs.
  • Continuously increases technical and industry trend knowledge by participating in ServiceNow Community and other forums, including on-line discussions, brainstorms, voting, training, etc.
  • Monitor and analyze ServiceNow performance and make recommendations to deliver greater operational efficiency and effectiveness.


  • Over 7 years of experience in IT with minimum of 3+ years of HR Domain Expertise on ServiceNow IT solutions for implementations.
  • Techno-functional experience with HR implementation and domain; Understanding of HR business practices and various functions.
  • Ability to create and edit pages, widgets and templates using the Service Portal Designer.
  • Translating, with high fidelity, UI/UX designs and wireframes into functional and robust web pages using a combination of markup and template languages.
  • Creating cascading style sheets (CSS) that are consistent across all browsers and platforms.
  • Refine usability and design concepts to create product experience.
  • Knowledge of frameworks for writing automated tests for front-end JavaScript code.
  • Experience with Agile Methodologies a plus

Preferred Skills:

  • Certifications: Implementation Specialist CIS & HRSD.
  • Experience in ServiceNow Development, JavaScript, Web Services, Client Scripts.
  • Excellent communication skills.
  • Willingness to learn and adopt new technologies


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