Sr. Change Management Consultant – 20-03957

Genesys Talent
Published
September 5, 2020
Location
San Antonio, TX
Category
Job Type

Description

Required Function 1:
• The project involves one or more large/complex organizational/people, process, or technology projects that will impact employees across the enterprise. You will be focused on organizational change management engagements and ensuring success of the program/projects/initiatives. You will apply a Prosci structured organizational change management methodology and lead change activities with assigned stakeholders.• 10+ years proven business experience including developing/implementing change management activities• Develop the OCM plan and work with PMO to integrate with master project plan. Track and report project status, risks and issues.

Required Function 2:
Experience:• Leading Project Change Mgmt. and/or Change Team: 10+ years (Required)• Developing & leading Organizational Readiness: 10+ years (Required)• Conducting/Mitigating Change Impact Assessments: 10+ years (Required)• Enterprise Change management: 10+ years (Required)• Leading Change Projects, i.e., People, Process or Technology: 10+ years (Required)• Change Management for Agile Programs/Projects: 3+ years (Required)

Required Function 3:
Qualifications:
• Bachelor’s degree in Business, Human Performance, or Communication
• Proven business experience leading change management projects including developing/implementing OCM deliverables
• Proven business experience including developing/implementing change management activities
• Ability to manage and facilitate change within an organization
• Excellent written and oral communication skills
• Ability to work collaboratively and manage ad hoc cross-functional groups, facilitate issue resolution, and drive to closure on business decisions
• Experience with Project Management discipline to successfully manage and execute on one or more project simultaneously (including weekly and monthly status reporting, deliverable acceptance signoff, and monthly sponsor/program updates)
• Passion, energy, enthusiasm, drives for results
• Self-starter, independent thinker
• Strong knowledge of organizational and individual behavior
• Strong organizational and project management skills
• Strong problem-solving skills
• Excellent Microsoft Office skills with an emphasis on PowerPoint & Excel

Required Function 4:
Requirements:
• Prosci Certification required
• Lead Change management effort to include execution of key activities and deliverables
• Experience in Change Management Strategy
• Experience in Stakeholder Identification & Engagement Plan
• Experience in Change Impact Assessment & Mitigation
• Experience in developing Organizational Readiness
• Experience with Change Management working with Systems, Process and Process Change
• Able to do address Measurement & Sustainability
• Develop and execute project measurement programs including business readiness and roll out assessments
• Support the development of future-state processes by ensuring that user roles, responsibilities and performance measures align with projected benefits
• Support the identification and analysis of the impact of changes in the business process; raise issues and considerations to cross-functional teams
• Understand impacts and dependencies of other projects and initiatives in the company; partner with external teams to ensure alignment
• Produce communication materials including e-mails, PowerPoint presentations, voicemails and printed media
• Prepare leadership for communication and training event facilitation
• Assist in defining end-user acceptance testing
• Identify business readiness criteria and assist in defining the readiness process
• Identify training requirements and assist in the development of training curriculum

Required Function 5:
License:• Prosci ePractitioner toolkit user license • Prosci Certification (Required)• ACMP CCMP Certification (Preferred)

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