Work from Home Bilingual CSR

Published
September 28, 2020
Location
San Antonio, TX
Category
Job Type

Description

Job Description:

This position operates keyboard-controlled data entry devices such as a computer, key-operated magnetic tape, or disc encoder to transcribe data into a format suitable for computer processing. Job task requires skill in operating an alphanumeric keyboard, and an understanding of transcribing procedures and relevant data entry equipment.

Job Duties:

* Serve as a direct point of contact for individuals registering for federal assistance and seeking relief program referrals through multi-modality applications, e.g. phone, live chat, email, and social media.
* Conduct an interview and/or inquiry with patience, tact, and courtesy to determine needs, and provide instructions and/or referrals.
* Enter information into Windows-based computer database as required, while following instructions and conducting a scripted interview.
* Provide phone number and agency referrals as necessary for applicable secondary support organizations and other assistance.
* Perform additional duties assigned based on level of support to the event.

Schedule:

  • Must be open to 5:30am - 10:30pm / 7 days a week

Requirements:

  • Experience in Customer Service
  • Data Entry Experience
  • Must be Bilingual

About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of StaffingĀ® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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