(Work from Home) Outbound Customer Service Representative

Advantage Resourcing
Published
October 15, 2020
Location
San Antonio, TX
Category
Job Type

Description

Need to make money, Have great computer and communication skills,and don’t want to leave the house?

                     WEHAVE YOUR IDEAL QUARANTINE DREAM JOB!

Weare servicing a reputable medical call center that is looking for smiling facesthat are eager to sustain a customer service career.  

 

What does it take to be considered?

• ExcellentCustomer service and Phone etiquette, Call center experience is preferred butnot required

•High SchoolDiploma

  • Needs to be computer literate,Type a minimum of 32 words per minute and able to toggle through multiple softwares

•Must havean Ethernet cable line to hook into the modem to the computer. Wifi cannot beused.

•Internetspeed must be a minimum of 20 mbps download speed and a minimum of 5 mbps forupload speed.

•Quietoffice space with no other responsibilities on your shift (daycare, primarycare giver)

•Computer,monitors, mouse, and keyboard provided. Personal equipment cannot be used to

  • Ability to multi-task (simultaneously think, talk, type)

Job responsibilities

•You will beresponsible for assisting insurance members to reschedule a missed appointment(SUPER EASY!)

•Providesexceptional customer service and engagement via telephone.

•Ensurescustomer satisfaction by providing quality service, identifying customer needsand

•Research,identify and problem solve. Verify eligibility of services and places callbacks as required.

•Meets andsupports established service and sales and business objectives by meeting andexceeding performance standards.

•Usesexcellent listening skills to receive, process and document detailedinformation.

Incentives:

•We offer a$1.00/per hour when work 95% of your scheduled shift per month. (MORE MONEY FORSHOWING UP! COUNT ME IN)

•CareerGrowth

•401k

•Medical,Dental, Vision, Health and Life Insurance

•PTO

•SupplementalPay

•Class startdate is October 12th or 19th , 2020

•Trainingand Production hours: Monday – Friday  8am-5pm ( You can not miss anydays during training or you will not move forward with the proceeding class)

•Paying$11/hr

Interestedapplicants please submit your resume and call the office at 210-341-7672. Weare also accepting walk-ins from 9am-4pm Monday- Friday at 45 NE Loop 410,Suite #170, San Antonio TX 78216.  

About Advantage Resourcing

Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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