Customer Service Representative

Published
November 7, 2021
Location
San Antonio, TX
Category
Job Type

Description

From Collabera: Excellent Job Opportunity for Customer Service Representative  with Top Banking Financial Client/ IMMEDIATE HIRING/URGENT REQUIREMENT/REMOTE JOB  

  

Details:  

Industry:            Banking / Financial   

Position:            Customer Service Representative 

Location:           San Antonio, TX

Duration:           06 Months with possibilities of extension  

Work Hours:      40 Hours per week with possible over time 
   

If you are interested to know more about the Customer Service Representative position you can directly call at 973-577-7021 or email at [Click Here to Email Your Resumé] 

  

Description:

Provides an exceptional customer service with strong investigative research while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.   

Customer contact is made through inbound and/or outbound calling to complete investigation.  

May also involve contacting third parties for research.   

May utilize strong communication (verbal and written) skills to establish rapport with customer to de-escalate difficult and sensitive information as a part of resolving a claim.      

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