Healthcare Call Center Representative

A-Line Staffing Solutions
Published
September 9, 2021
Location
San Antonio, TX
Category
Job Type

Description

Full time Call Center Representative openings in the San Antonio, TX 78230 with a major healthcare company! Starting ASAP!! Apply now to Thu Phan with A-Line!

PAY RATE: $15/hour

HOURS: Monday to Friday 9:30 AM to 6 PM PST

  • On site training about a week or moreĀ and will be determined if eligible to work from home.

Job Responsibilities:

  • Outbound calls to members and provider agencies (depends on volume, typically between 30 to 50 members that they will reach out to from a list) to follow up on authorizations.
  • Contact members to verify member is receiving LTSS services and level of satisfaction. (Are you getting the service? Are you satisfied with the service?)
  • Handling incoming calls in a call center type environment from members (mostly) and providers (handling about 50-70 calls per day)
  • Sitting for all eight hours, needs to be comfortable with call center
  • Currently has 4 temps workers and 5 full time, so with these 4 additions: total of 13 on the team

Apply
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