HR Recruiting Administrator (Tier 1)

Published
June 9, 2021
Location
Atlanta, GA
Category
Job Type

Description

SHR Talent is partnering with a well-established healthcare company in Nashville in its search for an HR Recruiting Administrator (Tier 1). This is a fully remote opportunity on a contract-to-hire basis with a 6 month contract at the start before converting to full-time. The individual in this role is responsible for providing front-line customer service and support to employees (active and inactive), managers, HR Field staff, candidates and company vendors for questions, issues, and problems related to HR and the employment cycle.

General Responsibilities

  • Provide excellent customer service. Respond to both phone and online inquiries from employees, candidates, and managers at all levels and resolve questions/issues by accessing information in multiple systems on the computer including but not limited to Microsoft Office, applicant tracking systems, and other human resource information systems. Route/refer calls for advanced support and follow up as required.
  • Handle requests for administrative tasks and inquiries. Process transactions by collecting required information or back-up documentation from employee/manager/HR, including probing for additional information if unclear, performing data entry, sending requested documents, etc.
  • Perform transaction processing in support of HR functions, including data entry, filing, sending correspondence, etc.
  • Provide help on navigating internal resources on self-service and HR technology tools.
  • Manage workload efficiently to fulfill commitments in a timely manner.
  • Liaise between the HR Service Center, Payroll shared services, HR vendors, and other Centers of Expertise, as appropriate
  • Perform required tasks in accordance with established service level agreements (SLAs)
  • Must be available and equipped with internet in order to work from home on an as needed bases due to business needs (ie: Inclement Weather)
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