Human Resources Intern -Leadership Development Program

United Services Automobile Association (USAA)
September 16, 2022
San Antonio, TX
Job Type


Purpose of Job

Job Requirements

You have driven career goals. USAA wants to help you achieve them. Our internship program lets you showcase your skills, while gaining real-life experience that'll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor. The best part? You'll do it all while helping us fulfill our noble mission to serve the military community.

Spend your summer at a Fortune 100 financial services organization and gain a career where you can make a difference!

To qualify, you must be pursuing a degree from an accredited college or university, and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. Our 2023 internship will start on May 31 and last through August 11, 2023.

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Job Description Summary:

* Advises partners by providing business planning guidance including research, development, planning and implementation of procedures and processes to increase business viability and maintain compliance and/or product competitiveness and profitable growth

* Develops and implements solutions to influence business decisions for relevant line(s) of business

* Assists with the development of best in practice solutions to complex business challenges

* Finds opportunities to change, improve, or streamline existing business projects and initiatives

* Identifies regulatory and/or operational gaps within the experience to mitigate key risks associated with financial, reputational or member harm

This internship provides the opportunity to convert into the Human Resources Leadership Development Program.

Primary Responsibilities:

* Performs professional duties in support of operations for the functional area assigned

* Applies foundational functional knowledge to produce work results in support of departmental initiatives

* Manages limited departmental projects and/or participates as a project resource on larger initiatives

* Identifies opportunities and facilitates basic improvements to processes and systems

* Performs routine tasks under direct supervision and within established procedures and guidelines

* May interact with clients for technical requests to understand requirements and limitations in different phases of project lifecycle to include research, testing and implementation

Minimum Education:

* Pursuing a Master's degree in Human Resources at a 4-year accredited university

* Graduation date cannot be prior to August 11, 2023

Minimum Experience:

* 2 years of related experience and accountability for simple to moderately complex tasks and/or projects required

* Foundational and conceptual knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required

* Foundational level of business acumen in the areas of the business operations, industry practices and emerging trends required

Preferred Education:

* Graduation date between August 12, 2023, and July 2024

Preferred Experience:

* 3 or more years of foundational Human Resources or related experience


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market position. The hourly range for this position is: $30 an hour.

Interns will receive an intern stipend to assist with expenses.


At USAA our full-time employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

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