Leasing Agent

Disrupt Management LLC
Published
September 16, 2022
Location
San Antonio, TX
Category
Job Type

Description

Disrupt is a multifamily private equity and property management firm focused on providing investors with strong and safe returns through real estate syndications. Disrupt was founded in 2017 and was born from a desire to create safe, quality housing through strategic upgrades, hands-on customer service-oriented management and targeted acquisitions in growing markets. Having both of our managing partners come from IT backgrounds, Disrupt incorporates technology at every level of their business from acquisitions and underwriting to the closing process and asset management, which has helped them meet and exceed projected investor returns.

The role of a Disrupt Management Leasing Agent requires high energy and a burning desire to make a real difference in people’s lives and a commitment to anticipate and exceed the expectations of our residents and customers. This diverse role combines sales, customer service and marketing to lease apartment homes and build excellent relationships with guests and residents. The ideal candidate will be proactive in anticipating and exceeding expectations in all areas of the Leasing Agent role.

*Essential Duties & Responsibilities: *
* Successfully sell property’s products and services to prospects
* Maintain thorough product knowledge of the property, sister properties and competitors
* Assist manager in developing and implementing effective marketing strategies to increase property traffic and internet leads. Responsible for generating qualified traffic, by way of cold call, direct email, business outreach, locator/realtor solicitation and other lead generation activities necessary
* Excellent phone etiquette (speaks clearly and concisely). Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases
* Ensure guest cards are complete, entered into the property management software, and follow up procedures are completed for every prospect
* Ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of community is pleasing to all 5 senses and is impeccably clean, if necessary, spot clean to maintain the high standard of which Disrupt Management is synonymous with
* Responsible for generating qualified traffic, by way of cold call, direct email, business outreach, locator/realtor solicitation and other lead generation activities necessary
* Conduct weekly remote outreach marketing and locator/realtor solicitation to promote Disrupt Management, establishing a favorable referral relationship
* Maintain online internet marketing, effectively track traffic and respond to internet leads
* Responsible for generating qualified traffic, by way of cold call, direct email, business outreach, locator/realtor solicitation and other lead generation activities necessary
* Conduct weekly remote outreach marketing and locator/realtor solicitation to promote Disrupt Management, establishing a favorable referral relationship
* Maintain online internet marketing, effectively track traffic and respond to internet leads
* Develop and maintain first class customer service relationships with prospects and residents
* Manage and resolve resident concerns
* Monitor outstanding work orders and constantly communicates with maintenance staff to insure 24-hour guarantee
* Plan, organize and conduct resident functions as needed and as directed by Property Manager
* Complete market survey as directed by manager.
* Manage resident delivery’s, packages and services. Assist residents with retrieving packages, dry cleaning, and other deliveries
* Follow up on work orders and services to ensure resident satisfaction
* Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out. This includes processing applications, preparing move in information, lease files, renewal letters and renewal leases, completing brochures, completing move out requests, and any other forms utilized as they relate to leasing and resident relations
* General clerical assistance including but not limited to answering phones, taking messages, managing the facilities/work orders in the property management software, filing, and ordering office supplies
* Follow up on work orders and services to ensure resident satisfaction
* Complete leasing reports as required
* Meet closing and telephone conversions ratio goals

*Skills*
* Proven working experience as leasing agent
* Working knowledge of real estate law and leasing practices
* Up to date with property market status
* MS Office familiarity
* Excellent communication and negotiation skills
* Persuasive with marketing and sales skills
* Customer service orientation
* BS degree in real estate or similar (preferred)
* Bi-lingual (preferred)

Job Type: Full-time

Pay: $15.00 per hour

Benefits:
* Dental insurance
* Employee assistance program
* Flexible schedule
* Health insurance
* Paid time off
* Professional development assistance
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* On call
* Weekend availability
Supplemental pay types:
* Bonus pay
* Commission pay

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