Manager – Business Analyst – Telecommute

UnitedHealth Group
September 22, 2022
San Antonio, TX
Job Type


Optum is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) 

The Manager of the Business Analyst team will be an important contributor to the success of the program.  The manager will have experience in the operational process of 340B and is 100% dependent on the management of data and the ability to assure timely and accurate submission and sharing of data externally and internally.  Management reporting and business analytics are critical to driving our team operational and financial goals. This role will help us assure we have an adequate infrastructure to support those efforts.  This position will be both internal and client facing.  Excellent organizational and communication skills will assure transparency with our leadership and other stakeholders in the developments and progress of activities that affect the 340B business.  Assuring this solid infrastructure will be achieved when this position is successful.  Success means ownership and accountability to the development and ongoing processes that uses the input and output of data; Ensures our third-party administrators and all stakeholders are informed and engaged to proactively identify gaps and address any opportunities for improvement.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.  Travel will be required as needed.

Primary Responsibilities:

Partners closely with business leaders and Capability Manager to determine and prioritize enterprise capability needs and proactively develop solutions to meet their needs

Responsible for translating vision from the Capability Manager and business leaders and stakeholders into user stories with defined and measureable acceptance criteria

Refines back log & drives prioritization in partnership with Capability Manager

Helps communicate capability vision and roadmap to teams and stakeholders

Foster teamwork and collaboration by encouraging people to draw on each other to work together, within and across teams

Effective ongoing management of the established capability including customer management and communications, prioritization of new requests, operations activities, and continuous improvement enhancements

Responsible for facilitating meetings and presenting documented requirements and complex concepts with clients / customers

Regularly interact and collaborate with business users to understand their needs

Responsible to share the detailed business knowledge & product vision with the Agile team

Establishes acceptable criteria & ensures delivery of business value

Provide visibility and transparency to business users on progress of work within the program

Supports application testing and configuration with project teams to ensure solution will meet the business objectives of the requirements

Own and remove impediments for the team(s) and escalate as appropriate

Facilitate management of the agile team’s dependencies between the program team and third parties, release managers, or other agile teams

Maintain MBO metrics that provide visibility to management and stakeholders on team-level progress and quality

Track and manage project execution in accordance with company’s practices

Manage financials in PPM Optics for team financials (actual spend, forecast, and periodic updates to business and management) including capital planning and tracking progress toward financial goals

Coordinate gathering and sharing details with the business user group allowing them to prioritize their needs and the backlog

Host and facilitate weekly Scrum cadence with the business reporting users, bi-weekly meetings with Product Advisory Council and Monthly Stakeholder Meetings

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 3+ years of Product Management / Product Owner experience or comparable experience driving initiatives involving process and technology as an accountable owner
  • 2+ years of experience working with technology delivery teams
  • 2+ years of experience preparing and presenting to a variety of audiences at all levels of the corporation
  • Experienced with Agile project methodology
  • MS Project, MS Excel and MS PowerPoint experience
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Healthcare Industry experience
  • Authorization experience
  • Experience working for UnitedHealth group/OptumRx

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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