Medical Travel Supervisor (RSD)

QTC Management, Inc.
Published
June 20, 2022
Location
San Antonio, TX
Category
Job Type

Description

Job Summary:

The Travel Supervisor is responsible for overseeing program travel requirements, routine training and guidance on travel policy and procedure. Identifies savings opportunities, service enhancements and initiates process improvements. Conducts research on travel and event related issues responding quickly and proactively to requests. Supervises program travel team including hiring, training, performance and development.

Essential Duties and Responsibilities :

  • Provides training, development and performance oversight to the team ensuring consistency of training and coverage at event locations Measure and track the performance of staff and effectiveness of training and other identified programs through testing and operational results recommending enhancements as needed
  • Conducts research on travel and event related issues responding quickly and proactively in order to resolve in a timely manner
  • Participates in the analysis of data, including data collection, interpretation and evaluation of results
  • Collaborates with internal business partners to develop policies, procedures, workflow, and training materials which include course content, visual presentations, and training aids
  • Manage the assignment of the team members to events to ensure optimal utilization
  • Implements and trains staff on new and/or revised policies, procedures and guidelines
  • Establish and maintain business relationships both internally and externally
  • Promote positive employee relations and resolve personnel issues though conflict resolution
  • Identify performance and development needs through regular consultation with leadership
  • Perform other duties and responsibilities as assigned

Competencies:

  • Must be able to work flexible schedule and travel up to 30% of the time
  • Advanced proficiency with MS Office including SharePoint, Excel (Pivot tables/Vlookups)
  • Knowledge and experience with Tableau desired
  • Proven analytical and leadership skills
  • Demonstrated ability to work independently, take initiative and be self-motivated
  • Ability to effectively manage competing priorities with a sense of urgency
  • Superior communication skills, both verbal and written
  • Possess excellent organizational and follow-up skills, with strong attention to detail
  • Highly skilled in multi-tasking while managing competing priorities
  • Ability to solicit input from others and transition concepts into strategic, tangible plans, products and services

Education and/or Experience: (includes certificate & licenses)

  • 3 years: Minimum years of experience as a Medical Assistant, LVN, LPN, EMT Military Medic or Hospital Corpsman required
  • 4 years: Minimum years of supervisory/management experience preferably in a medical/clinical environment
  • Bachelor’ degree from an accredited college in a related discipline, or equivalent experience/combined education
  • Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Experience

Required

  • 3 year(s): Minimum years of experience as a Medical Assistant, LVN, LPN, EMT Military Medic or Hospital Corpsman required
  • 4 year(s): Minimum years of supervisory/management experience preferably in a medical/clinical environment

Education

Required

  • Bachelors or better

Preferred

  • Medical Assistant or better
  • Licensed Vocational Nurse or better
  • Corpsman or better

Licenses & Certifications

Preferred

  • Licensed Vocational Nurse
  • Emergency Medical Techn.
  • Licensed Practical Nurse

Skills

Required

  • Leadership

Preferred

  • Human Anatomy/Physiology
  • Analytical
  • Excel
  • Computer Literacy
  • Verbal Communication
  • Written Communication
  • MS Office
  • Medical Terminology

Behaviors

Preferred

  • Team Player: Works well as a member of a group
  • Loyal: Shows firm and constant support to a cause
  • Leader: Inspires teammates to follow them
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
  • Self-Starter: Inspired to perform without outside help
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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