Product Training/Customer Training Manager

Zenex Partners, Inc
Published
January 14, 2022
Location
Atlanta, GA
Category
Job Type

Description

Product Training/ Customer Training Manager

Location:- 100% remote

Duration:- Permanent

About the Client:-

Our Client is into AI-Powered Marketing Platform empowers cutting edge B2C brands to drive 1:1 marketing on every channel. It is growing rapidly, and has consistently been rated a leader in the Customer Data Platform (CDP) and Multi-channel marketing automation categories.

Description:-

Client is looking for a Product Training Manager who is confident in their ability to develop personalized, scalable learning experiences that drive overall growth and customer success.

Responsibilities of Product Training/ Customer Training Manager

  • Work closely with the Customer Success team and customers to define customer-specific training strategies, training audiences, and requirements for train the trainer and/or training delivery
  • Develop and deliver an engaging learning experience using a variety of mediums, including classroom training, online/on-demand tutorials, videos and certifications., tracking measurable outcomes such as attendance, satisfaction, content knowledge, comprehension and retention

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