Product Vendor Management/Development – Telecommute

UnitedHealth Group
October 11, 2021
Atlanta, GA
Job Type


UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Manages new and existing vendor relationships; Consumers in the individual health insurance market seek relevant and affordable health care solutions
  • Accountable for the end-to-end process of identifying and implementing programs/vendor relationships to the UHOne portfolio of individual market products
  • Identifies, interviews, vets, and contracts for services providing solutions to consumers in the health insurance market such as telemedicine, disease management, health care discounts and other solution-based products and services
  • Manages Network Management team which includes functions such as prescription vendor oversight, vendor billing and payments, as well as network relations and adequacy for medical, dental, and vision
  • Reports directly to the UHOne Vice President of Product Development
  • Works closely with all internal departments and a variety of enterprise-level departments to ensure effective and appropriate product launch, monitoring, and revisions when appropriate
  • Assists similar efforts with other UHOne-affiliated entities, including HealthMarkets and USHealth when applicable
  • Anticipates what is happening in the market and plans and executes on insights learned; Translates data into a compelling business case and customer value story
  • Analyzes data from Key Performance Indicators and recommends appropriate actions; May direct other functional areas in data and metric requirements to meet product requirements
  • Uses creative thinking to solve problems and continually identify opportunities for improvement, Challenges current thinking and status quo
  • Works with matrix partners to translate required capabilities into concrete operational processes and measurement plans; Validates requirements with marketplace; Pro-actively identifies needs/priorities of audience and provides relevant information when sharing insights, including facts and explanation of decision-making criteria
  • Communicates the product value story both internally and externally; Provides subject matter expertise and creates/maintains detailed product documentation
  • Researches and understands how market trends relate to and inform opportunities specific to their product/service area. Identifies key competitors and understands their position and strategy
  • Observes consumer and customer interactions with product; Dialogues with stakeholders on implications and modifications based on feedback and satisfaction surveys; Accurately represents consumer’s and customer’s needs with internal stakeholders and in related plans
  • Explains methods to quantify value of product; Has awareness of market sizing by segment and related opportunity space; Prepares business case; Partners with SMEs to build the end-to-end consumer experience
  • Identifies opportunities to leverage technology to improve product capabilities; Shares learnings with others to influence change
  • Accurately translates technical terms and concepts to non-technical stakeholders; Effectively represents technical challenges and opportunities to external and internal stakeholders; Leverage’s insights to adjust timelines and resource allocation
  • Has awareness of modern development principles, practices, and values and how it changes development processes/cycle
  • Partners with network and actuarial colleagues to evaluate product pricing
  • Identifies potential issues and pro-actively develops mitigation plans; Assists in removing obstacles, resolves conflicts and ensures alignment
  • Serves as an advocate for the product and its capabilities; Maintains professionalism throughout interactions and reach mutually acceptable agreements
  • Develops product expertise to establish credibility; Presents in a logical, clear manner; Seeks to understand motivations of others
  • Demonstrates responsiveness by conveying critical information to decision makers; Demonstrates awareness of the desired outcomes in actions and thoughts; Acts decisively and takes ownership of actions
  • Uses findings to evaluate different courses of action and their impacts to organization
  • Leverages internal network of functional partners to form a point of view in an undefined space

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree
  • 5+ years experience in health insurance industry, products, and services
  • 5+ years Supervisor Level Experience
  • 3+ years experience working in matrixed environment
  • 3+ years experience working in a role with a high degree of autonomy and minimal guidance
  • 2+ years of Network Management
  • 2+ years of Project and/or Account Management

Preferred Qualifications:

  • 1+ years of Vendor Management Experience
  • 1+ years of New Vendor Exploration and Development Experience
  • 1+ years of Vendor Vetting and Development Experience
  • 1+ years of Vendor Contracting Experience
  • 1+ years of Vendor Relationship Management Experience
  • Experience with medical product offerings and health plan designs
  • Demonstrated experience in product development and management
  • Demonstrated people, process and project management skills and experience, attention to detail, well-organized
  • Solid decision-making skills, leadership skills, analytic/problem solving skills
  • Ability to provide input to overall department planning, forecasting and process making decisions
  • Ability to work effectively in a fast-paced environment with shifting priorities
  • Excellent interpersonal skills – polished and professional

    UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status

    Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

    *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

    Colorado Residents Only: The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    Job Keywords: Vendor Management, Development, Product, Telecommute, Telecommuter, Work from Home, Telecommuting, Work at home, Remote

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