Senior Lead Control Management Officer – Technology Control

Wells Fargo
August 1, 2022
San Antonio, TX
Job Type


At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:
Wells Fargo is seeking Senior Lead Control Management Officer as part of Technology Control. This role will help lead the improvement and sustainability in Front Line Control and implement leading practices to create a strong control environment.

Learn more about the career areas and lines of business at

In this role, you will:

  • Lead complex initiatives designed to mitigate current and emerging risks with broad impact
  • Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
  • Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
  • Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
  • Develop and implement risk monitoring and risk reporting processes and controls
  • Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
  • Lead Control Management project or virtual teams
  • Identify and assess risk for the Consumer Technology (CT) Division
  • Develop remediation plans to address identified technology issues
  • Coordinating completion of multiple tasks and meet aggressive time frames in a geographically diverse and matrixed environment
  • Analyzing risk management processes to identify and implement areas of improvement to include documentation of enhanced standard operating procedures
  • Creating executive level reporting with aggregated and disaggregated views to provide awareness, request for action, and initiate escalation across efforts to CT leaders and risk committees
  • Performing analysis on large data sets to provide thematic insights in order to complete root cause analysis, identify risk, and develop remediation plans
  • Creation and Monitoring of Key Risk and Key Performance Indicators
  • Executing project management capabilities to include developing project plans, tracking action items and deliverables, and identifying and escalating risks and issues
  • Analyzing results of self-assurance activity, project details, results of BCP simulations, audits, incidents, and changes to identify control improvement opportunities
  • Continuously engaging in discussions with the central functions, business partners and stakeholders on opportunities to improve end-to-end processes and controls, new product or services strategies, systems, products and services, to determine impact, identify, and remediate operational risk issues.

Required Qualifications, US:

  • 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Knowledge and experience in Policy Management, third party risk, BCP, SDLC, Change Management, Issue Management, Availability Management, Configuration Management, Access Control, Segregation of Duties, vulnerability management, and other domains in technology and information security to serve as a SME.
  • Knowledge and understanding of technology regulatory guidance and industry frameworks or standards FFIEC, NIST, ISO, COBIT, PCI, ITIL, SOX, SOC.
  • Ability to identify risk and controls, to create remediation plans, remediation success criteria and control documentation as related to management of issues, exceptions and projects.
  • Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently.
  • Demonstrated ability to pro-actively and independently analyze and solve problems and address risks.
  • Take accountability of timely submission of deliverables.
  • Working knowledge of the Risk Management Framework (RMF) concepts and policies across risk types (regulatory, financial crimes, credit, operational, etc.) and quantify risk (financial impact to organization, risk exposure levels).
  • Ability to find data, analyze, organize, and identify themes in large amounts of data and create action based on data analysis and KPI/KRI metrics and build presentations.
  • Excellent communication skills (verbal, written and interpersonal); ability to concisely articulate complex concepts in a clear manner.
  • Strong analytical skills with high attention to detail and accuracy, including the ability to translate technical language into plain business language, and to translate business requirements into technology initiatives.
  • Technical understanding of specific business operations, processes, products, and customer interactions where they manifest risk.
  • Understanding of audit lifecycle and methodology.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drop files here browse files ...

Related Jobs

Electrical Engineer   San Antonio, TX new
August 15, 2022
August 15, 2022
August 15, 2022
August 15, 2022
August 15, 2022