Sr Technical Subject Matter Expert, Change Management

CGI Group, Inc.
July 22, 2021
San Antonio, TX
Job Type


Sr Technical Subject Matter Expert, Change Management

Position Description
CGI Federal is seeking highly-qualified, motivated professionals to support the Defense Health Agency (DHA) Military Health System (MHS) Enterprise Information Technology Service Integrator (EITSI) program. This critical technical program will simultaneously transform the DHA's existing IT infrastructure, enterprise services, governance, and organizational change management through Multisourcing Services Integration (MSI), while also providing large-scale Global Service Center (GSC) help desk support.

Your future duties and responsibilities
The Sr Technical Subject Matter Expert, Change Management, works within the Operations Management Office (OMO) and supports the definition of a change management process update and implementation plan. This role requires expertise in change management, business process reengineering, business process modeling, project management, and technical knowledge of change management. Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Directs and controls activities for a client, project and/or program, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met. Interactions involve client, project and/or program negotiations and interfacing with senior management. Decision-making and domain knowledge may have a critical impact on overall project implementation. Serve as an advisor to senior leadership regarding the technological aspects of the organization. Provide technical expertise to assist senior leadership in shaping and achieving the organization's strategic vision, operational and tactical goals. Performs independent thinking and complex tasks and may supervise others.

Required qualifications to be successful in this role
• Bachelor's degree and ten (10) years of progressive experience/or an Associate's degree with fourteen (14) years of progressive technical and managerial experience demonstrating positions trending toward the required proficiency equivalency desired:
o Minimum of seven (7) years of experience in IA technology or related area
o Minimum of ten (10) years with technical management experience
o Ability to articulate and convey advanced technical concepts in presentations and client meetings pertaining to change management
o Ability to produce high quality transition and technical documentation
• ITIL 4 Foundation required
• IAT Level III Certification required (one of the following active certifications are required to achieve IAT Level III with seven (7) years of experience: CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, or CCSP)
• IAM Level III Certification required (one of the following active certifications are required to achieve IAM Level III with ten (10) years of technical management experience: CISM, CISSP (or Associate), GSLC, or CCISO)

• A Federal Investigative Standard (FIS) Tier 3 background investigation is desired for this position.

*This position is contingent upon contract award.


Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [Click Here to Email Your Resumé] . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.


  • Business Process Modelling
  • Business Process Reengineering
  • Change Management
  • ITIL V4 Foundations
Drop files here browse files ...

Related Jobs

HR Manager/Director   San Antonio, TX new
July 28, 2021
HR Assistant Specialist   San Antonio, TX new
July 28, 2021
Human Resources Assistant   San Antonio, TX new
July 28, 2021
July 28, 2021