Sr. Transportation Supervisor – San Antonio, TX

UnitedHealth Group
May 27, 2021
San Antonio, TX
Job Type


Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

This position oversees day-to-day transportation operations within an assigned location to ensure professional, safe, and timely transportation of all clients and staff members. Responsible for policy and procedure adherence, workflow scheduling, employee supervision and operational efficiency of assigned location.  Responsible for conducting daily/monthly vehicle inspections, on boarding and training of new hires, and attainment of goals. It is also responsible for understanding performance measurements and adhering to strategies to improve and meet requirements. Works directly with dispatch services and Area Manager to ensure most efficient routing and customer demands are being met.

Primary Responsibilities:

  • Conducts daily/monthly vehicle inspections ensuring mechanically and cosmetically vehicles are functional
  • Assist in conducting the quality assurance program
  • Oversees all of staff development in assigned area to include workflow scheduling, hiring, training, coaching and development
  • Reviews schedule, routing, and performance metrics and makes adjustments to meet business need and requirements as needed
  • Ensures company assets are kept in appropriate condition
  • Reviews operational problems and policies and implements corrective actions to remedy them
  • Ensures field operations remain in compliance with all WellMed and Comfort Care policies and procedures
  • Produces and analyze reports for key metrics, identifies areas requiring performance improvement and develops plans to correct
  • Attends required meetings and participates in committees as requested
  • Develops transportation specialist and holds them accountable for ensuring compliance with company policy and procedures
  • Attends educational offerings to keep abreast of changes and comply with operational requirements
  • Completes annual performance reviews for assigned staff
  • Participates in process improvement efforts for assigned area and makes recommendations to management as necessary to ensure effective and efficient operations
  • Assists with counseling and corrective actions for employees displaying problematic behaviors
  • Oversees Safety First reports and ensures accident and incident reports are completed correctly in a timely manner
  • Ensures Comfort Care policies and procedures are enforced at all times

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school diploma or GED equivalent
  • 3+ years of operations experience
  • 2+  years of supervisor or lead experience
  • At least 25 years of age or older with a valid driver’s license (Class “B” license for Florida applicants only) and be able to pass a pre-employment Motor Vehicle Report check
  • Proficiency with Microsoft Office applications to include Word, Excel and Outlook 
  • Demonstrated ablity to analyze operational data, draw conclusions and make recommendation to management for consideration
  • Demonstrated ability to effectively manage staff and discipline/coach them when needed
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • Bachelor’s degree in Operations, Business Administration, Management or a related field (4 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
  • Operations experience within a transportation industry
  • Bilingual (English/Spanish) fluency
  • Excellent written and oral communications skills
  • Ability to prioritize and manage a variety of simultaneous projects

Physical & Mental Requirements:

  • Ability to lift up to 100 pounds
  • Ability to sit for extended periods of time
  • Ability to use fine motor skills to operate equipment and/or machinery
  • Ability to properly drive and operate a company vehicle
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors., WellMed is a network of doctors, specialists and other medical professionals that specialize in providing care for 550,000+ older adults with over 16,000 doctors’ offices in Texas and Florida through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Sr. Transportation Supervisor, Transportation Supervisor, Transportation, Operations, Supervisor, Lead, San Antonio, TX, Texas

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